Privacy and cookies policies
[Twelven Group OÜ] ("we","us","our") is committed to protecting and respecting your privacy. This Privacy Notice describes the types of information we may collect and explains how we collect, use, store, and disclose that information. Please read the following carefully to understand our policies and practices regarding your personal data and how we will treat it.
If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website — twelven.io , you agree to this privacy policy.

For the purpose of the General Data Protection Regulation ("GDPR") the Data Controller can be reached at hello@twelven.io.


INFORMATION WE COLLECT

We collect and process several types of information that include:

1. Personal information

Information that you provide in a context of business relationship with us, precisely when you contact our company with a request/enquiry electronically or through a website, or respond to our email. This information includes such data as, but not limited to, full name, work address, work telephone number, work mobile phone number, work fax number and work email address.

Further information related to a project or contractual relationship such as, but not limited to, company name and address, project description, correspondence, project milestones, payment details and other related billing information.

Information submitted as a part of a survey, blog comment or providing support.

Personal data collected from publicly available resources such as, not limited to, from Facebook, LinkedIn, Twitter and Google.

We may post a customer's testimonials and comments on our Website which may contain personal information. Prior to posting We obtain the Customer's consent.

2. Navigational information

This refers to information about your computer and your visits to our website such as, not limited to, your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

We also may use technologies such as Cookies (see Cookies Policy) that collect information about your online activities over time. The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service.

3. Special category information

We do not collect data which may be considered "special" or "sensitive" (e.g. genetic data, biometric data, data revealing racial or ethnic origin, political opinions, religion or other beliefs, health-related data, trade-union membership) unless it is volunteered by you.


HOW WE USE YOUR INFORMATION

We use the information we collect or you provide to us only in compliance with the Privacy Policy for the following purposes:

● To provide you with information and services that you request from us;

● To perform the contractual relationship;

● To inform you about our services and updates;

● To invite you to upcoming company events;

● To conduct marketing surveys or market analysis;

● For any other purpose with your consent.


TRANSFER AND DISCLOSURE OF YOUR INFORMATION

We may disclose or share your personal information with our 1/ employees who directly work on your project; 2/ business partners who are bound by an NDA's agreements to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Navigational data can be accessed by marketing employees for improving the website functionality.


DATA SECURITY

We use reasonable organizational, technical and administrative measures to protect your personal information from unauthorized access, use or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you have any questions about the security of your personal information or you feel that the security of any data that we hold about you has been compromised, please contact us at hello@twelven.io.


RETENTION OF YOUR PERSONAL DATA

We retain personal information that you provide us for as long as it is necessary for the purposes for which it was collected and/or processed, or as required to do so by law.


YOUR RIGHTS


Under the General Data Protection Regulation if you provide your personal information you have the following rights with respect to this information:

● Right to access the information that you have supplied to us;

● Right to request that we correct information you believe is inaccurate or incomplete;

● Right to erase the personal information you provided to us;

● Right to restrict the processing of your personal data;

● Right to object to how we manage your information;

● Right to request us to transfer the data that we have collected to another organization or directly to you.

If you would like to exercise any of these rights, please contact us at our hello@twelven.io.


COOKIES POLICY

Cookies are small text files placed on your computer/device allowing us to collect log information and browsing activities. We use first-party cookies to monitor how visitors use our website, number of their visits and determine the popularity of certain content. Cookies are used by Google analytics which allows us to analyze the collected non-personal information. Entering our Website you may accept or refuse using cookies. Please note that if you refuse cookies some features of our website can be inaccessible or displayed improperly.


PRIVACY POLICIES OF OTHER WEBSITES

Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


CHANGES TO OUR PRIVACY POLICY

Our Company keeps its privacy policy under regular review and places any updates on this web page.


HOW TO CONTACT US

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us: hello@twelven.io

Call us: +375 (44) 772-16-90 (А1)

Or Write to us at: Harju maakond, Tallinn, Lasnamäe linnaosa, Ruunaoja tn 3-81, 11415

2021 Twelven. All rights reserved. Privacy policy
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